Manage your third-party repairs in riger®

Managing oilfield repairs is quite a complex process, however, managing third-party shop repairs also requires great attention to details. When these operations are managed on spreadsheets and paper forms, keeping things in order is both resource and time-consuming. Some of the challenges here are: to move the fleet while taking required equipment out of the fleet, send an item to a vendor to service it, manage vendor bills, and return that equipment when it is fixed. This is not only physically challenging process, but also requires keeping all paperwork in order. This requires managers to keep many different variables in mind, and forgetting something may result in delays, overpayment, equipment loss, etc.

Tracking third-party repairs without double entering massive amounts of information, not keeping both files on the desktop and hard-copies, and losing track of email feeds, text, and calls just to get equipment status update is possible. With expertise in Oilfield Rentals Operations, riger^® offers a solution that helps to track all third-party repairs, easily switch between internal repairs and managing equipment availability for the next job.

When Rental Units return from a job, technicians can inspect equipment and identify which items need repair and which of those need third party repair service. It is done by assigning “For Rework” condition to an Item. This simple click makes selected item unavailable to rent until repairs are done, thus dispatchers do not have to worry if they send unavailable items to clients. Once the condition is set, riger^® shows an item in the Rework Dashboard along with other units.

Rework Dashboard is the place where all processes are managed and tracked. The first step is to generate rework PO. This purchase order contains Vendor information, services that need to be done, pricing, and taxing. The next step is to generate rework bill of lading out, which contains information on Rental Unit such as serial numbers, quantities, components. This step takes equipment out from Items. The equipment is physically sent to a Vendor’s shop. It stays in this status until fixed and returned to the owner’s shop. The dashboard also allows to see how many days the equipment was at the Vendor’s shop. So, once it is back, the final step is to generate rework bill of lading in. This step returns that equipment back to the inventory and available to be sent to the next job. This is how complex process of managing a third-party repair process could be easily handled on the Rework Dashboard in riger^®.