Digital Dispatch & Schedule

The RigER Equipment/Inventory Availability

• Availability dashboard – a dynamic dashboard that shows the equipment (rental assets) availability based on the selected date (current – by default). So questions like – “How many pieces of a particular equipment are available for dispatch and from which shop”, “What Unit numbers are deployed to a particular location”, “Which units are under repairs” and so on are all already answered by this dashboard. It contains multiple filters that allow to narrow down the search. It also has sub-pages, which, when selected, will show either information about Rental Units (RU), or more detailed information about individual Unit Numbers (UN), or even consumables (Parts)
• Location History Dashboard – another powerful and dynamic dashboard that provides information filtered by locations – what equipment has been deployed, when, and for which client. What documents were involved in the chain and so on. Spoiler – it also allows you to manipulate all the documents from within…
• Location Report – another very handy tool for dispatchers that provides information about what equipment is at a particular location on a selected date (current – by default). In other words, it allows users to easily understand what exactly is on site at a particular moment and perform additional operations if needed
• Dispatch RU dashboard – another dynamic dashboard, specifically focused on providing information about item availability for a week-long window. It displays status information (available, deployed, etc.) about Rental Units with their corresponding Unit Numbers for the current day, previous two and next four days which adds more clarity on how to organize the dispatching operations

• Delivery – used to deliver equipment to client’s location
• Return – used to return equipment from client’s location
• Service – used for service provision
• Maintenance – used to perform equipment maintenance based on maintenance templates

• Dispatch FT dashboard – a dynamic dashboard that shows availability and historical information about each Field Technician/Supervisor – with their tickets
• Field Technician Calendar – a calendar that shows availability information for Field Techs and allows users to add days off or injured days
• Skills/Qualifications and Certificates – create a “personnel file” for each Field Technician to indicate their skills and qualifications, which might be required for certain types of jobs. Also, add certification information with expiry dates, when applicable. This information will then be available in different reports.
• Billable/Payable hours – every ticket contains fields that can be used to enter the Billable/Payable/Overtime/Per Diem and Bonus hours spent on the assigned job. This will allow users to track time for each Field Tech and use that information in Reports, Payroll calculation, etc. It is also possible to add the same information about crew members to any ticket.