Support best practices
We are here for our clients in minutes, not days. This is why RigER Support offers multi-channel support. We don’t keep customers waiting.
Each support ticket is important for us. We analyze your issue, prepare guidance of solvation, assist in solving it.
How you can help us to help you better? There are a few small tips which allow us to understand your issue better and provide solution quicker:
- How you can help us to help you better? There are a few small tips which allow us to understand your issue better and provide solution quicker:
- Attach screenshots where it is possible;
- Try to use proper vocabulary when identifying documents, procedures in RigER;
