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Celebrating a decade of operations since its establishment in 2012 we have decided to host this awesome event on October 6th, 2022
SAVE THE DATE! Don’t miss RigER’s upcoming digital conference!

Our Team is Here to Help

Delivering the highest quality support
Knowledge Base

Services

Need a special User Training – order it now!
We know that a little help at the right time can make a huge difference.
Have a question? We’re happy to help you through our support channels:
  • RigER Support Portal
  • Support Email
  • Calling us
  • Support text message
  • Live Chat

Support best practices

We are here for our clients in minutes, not days. This is why RigER Support offers multi-channel support. We don’t keep customers waiting.
Each support ticket is important for us. We analyze your issue, prepare guidance of solvation, assist in solving it.
How you can help us to help you better? There are a few small tips which allow us to understand your issue better and provide solution quicker:
  • How you can help us to help you better? There are a few small tips which allow us to understand your issue better and provide solution quicker:
  • Attach screenshots where it is possible;
  • Try to use proper vocabulary when identifying documents, procedures in RigER;
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