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How Oilfield Service Technicians Can Benefit From Mobile App

 

Field service technicians are more than just the hands that do the job, they are the face the customer sees. It is crucial to help them do their job efficiently and smoothly.
Providing them with a mobile app as a part of the company’s ERP software can help them solve their everyday challenges, like:

  • Receiving details of the upcoming job correctly and timely;
  • Paper tickets: loss/damaged, printing in the field;
  • Communicating completion of the job to the office timely;
  • Driving back and forth to deliver information by hand, and more…
With a proper software installed on a mobile device, field technicians can view their schedules, work orders, equipment details, create electronic tickets, get documents approved and signed, and more as they travel to various customer locations each day.

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