Become a super-user of riger^®

Sufficient theoretical knowledge of something combined with plentiful practical knowledge is very important in any field. It is also safe to say that this importance has a tenfold increase when it comes to operating a successful and growing business in today’s hyper-competitive environment, as having the right tools in hands and knowing how to use them to their full extent directly affects the effectiveness of the actions taken, which, at the end of the day, might as well lead to, or even define that same success.

Here at riger^® we know that we offer a software that is a powerful and multifunctional tool, which covers most (if not all) aspects of today’s oilfield operations starting from the simple lead that can lead to a quote and finishing with the various types of invoices. We also understand the fact that for some new users, especially for those with no technical background, riger^® can be difficult to navigate through and somewhat intimidating. This, combined with the fact that each individual riger^® implementation has it’s own specific configuration that suits the exact needs the business has, are the main reasons that our software comes with various types of training programs and learning materials, which provide guidance on how to start from simple things and move up the ladder to master the most difficult workflows.

This type of training is one of two, that involves direct interaction with qualified riger^® software consultants. The training program is tailored to your specific configuration of riger^®, discussed and approved by both the customer and RigER team. It would take place at an office or facility of customer’s choice, last for (usually) 2 days and involve a team of 5 or more trainees. We start with a simple introduction to riger^® and walk out way through all the workflows that apply to this particular business. During this process, we are shifting our focus from overview, introduction and general workflow that apply to the whole personnel to more operational scope-oriented topics for different departments such as sales, operations, accounting, and so on.

The main reasons we recommend the onsite training are:

The second type of training we offer, that involves direct interaction (though virtual rather than in person) with a qualified riger® software consultant is the Online training. For this type of training, the training program, besides being tailored to your specific riger^® configuration, is also narrowed down to involve only the necessary information for the particular trainee within his/her scope of operations (i.e. a salesperson, a dispatcher, accountant, etc.). This training is usually organized through virtual communication software (such as Zoom^®), be comprised of one-hour sessions and involve one or more users.