Connect your office and field workers instantly. Create, review, and approve any type of field tickets – rentals, service, internal jobs – on mobile or desktop devices and submit them for invoicing right away. Track billable, non-billable hours and employee bonuses with ease – all in one field ticket software.
How Digital Field Tickets Work in Real Oilfield Operations
Key Features for Oilfield Service and Rental Companies
Receive job details (location, directions, etc.), update time, collect signatures, upload attachments. The platform enables field teams to capture detailed, real-time job data – whether online or offline – eliminating paperwork delays and supporting fast, accurate invoicing to accelerate cash flow.
Field Ticketing Software in Action
Field Data Capture
Detailed Job Logging: Capture all critical job details – including labor, equipment, materials, and site conditions – directly from the field.
Photo & Document Attachments: Upload images, inspection reports, and client signatures to each ticket for a complete digital audit trail.
Offline Functionality: Field techs can record data in remote locations without connectivity; information syncs automatically once online.
Fast, Accurate Invoicing
Real-Time Data Sync: Instantly transfer approved ticket data to your billing team, reducing invoice cycles from weeks to hours.
Automated Calculations: Billable and non-billable hours, rates, and bonuses are automatically calculated, minimizing errors and manual adjustments.
Export for Payroll: Seamless export of time and rate data for payroll processing and compliance.
Field Ticket & Crew Management
Multi-Ticket Support: Manage rental, service, sales, maintenance, repairs, subrental, and internal job tickets – all in one system.
Crew Scheduling & Tracking: Assign crew members, track work hours, and monitor job progress in real time.
Role-Based Access: Ensure the right personnel have access to relevant tickets and job data.
E-Signatures
Secure Client Sign-Off: Collect digital approvals on-site, reducing paperwork and accelerating project closeout.
Audit-Ready Records: Store all signed documents securely for future reference and compliance.
Real-Time Notifications & Updates
Push Notifications: Automated alerts for ticket status changes, job assignments, and equipment updates keep everyone informed.
Online/Offline Mode
Full Functionality Anywhere: Field teams can create tickets, log jobs, and collect signatures without internet access – ensuring uninterrupted operations.
Automatic Cloud Sync: All offline data is securely synchronized to the cloud and shared with office staff as soon as connectivity is restored.
Data Integrity: RigER 24 prevents data loss or duplication, maintaining accurate records even in the most remote locations.
All Types of Digital Oilfield Tickets
In RigER you can generate and manage any type of oilfield tickets you need in your daily operations: Rental, Field, Sales, Internal Job, Maintenance, Subrental, Repairs and more.
Why Choose RigER 24: Field?
Industry-Specific: Designed for oilfield operations – rental, service, maintenance, repairs, and more.
Proven Results: Companies reduce ticket processing from 3 weeks to 24 hours and improved job win rates.
Trusted Security: SOC 2 and ISO 27K certified; daily backups and MFA ensure data integrity.
Award Recognition: Finalist for Global Energy Show Disruptive Digital Innovator Award.
Seamless Integration: Easily integrates with existing systems, providing a unified operational experience that streamlines workflows and reduces complexity.
User-Friendly Design: Intuitive and easy to use, ensuring quick adoption by your team.
Real-Time Insights: Gain valuable insights with real-time data, enabling informed decision-making and proactive management.
Scalable Solutions: Adaptable to your growing needs, RigER 24 scales with your operations, ensuring long-term value and support.
See How You Can Benefit from Using Field Ticket Software
Case Study
Kenergy Oilfield Solutions, with 100+ employees and 7 divisions, struggled with delayed ticket processing and payroll. By implementing RigER 24, they digitized 600+ field tickets monthly, reduced data collection time to one day, enabled accurate payroll exports, and established a 24-hour invoicing standard. This transformation led to faster cash flow and higher client satisfaction.
Challenges
Geographically dispersed business
7 operational divisions
600+ field tickets per month
Field tickets came to the office with 3 weeks delay
Results
Digital and Semi-Digital Field Tickets
One Day to Collect Field Data
Field Time and Rate Tracking
Export Data for Payroll
24-Hour Invoicing Standard
Testimonial
“We speeded up oilfield tickets processing time and now we invoice our client within 24 hours after the job is done. Sales and operations process was improved and streamlined which allows us to get more jobs from our clients.”
Available on iOS and Android
RigER 24: Field is available for download on both iOS and Android devices, giving your field crews direct access to the tools they need – anytime, anywhere.
Built specifically for field operations, the app offers full ticketing functionality right from your phone or tablet. Crews can view assignments, update ticket statuses, capture job details, add photos, and collect digital signatures – without needing to return to the office or wait for a stable connection.
Even in remote areas with no signal, RigER 24: Field keeps working. All changes made offline are stored locally and synced automatically once the device reconnects. Your data stays accurate, timely, and connected across the entire operation.
Mobile First Design – Easy to Use – Instant Synchronization
Offline Field Tickets
The nature of the oilfield services work is such that you have to go to places and deliver services and equipment where there’s limited convenience of being always connected to the Internet. RigER’s field ticket software is designed to solve the online-offline challenge. Using configurable RigER mobile apps, field technicians can record job details (Labor, Equipment & Materials), perform inspections, attach images and collect client approvals digitally, as well as receive updates about jobs while they are on the go. In case of no Internet or cellular connection, field technicians simply enter needed data into RigER mobile app in the offline mode and then when Internet is available the updates are synchronized with the main ticketing software Cloud database making the data available to everyone in the company for follow up actions.
