New Field Ticket

RigER 24: Field is a mobile ticketing application purpose-built for energy service operations. It enables field crews to create, update, and submit tickets from any location – with or without connectivity. The app syncs automatically when back online, keeping office and field teams aligned in real time. With a clean interface and minimal learning curve, it simplifies field paperwork and shortens turnaround times.

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Why RigER 24

Instant Sync:
All ticket updates are pushed and pulled in real time, keeping field crews and office teams perfectly aligned – no lag, no confusion.

Works Offline:
Field conditions don’t matter. RigER 24: Field keeps your teams operational even without connectivity, and syncs everything automatically once back online.

Simple by Design:
Focused on clarity and ease-of-use, our intuitive interface helps field personnel complete tickets faster – with fewer errors and less training required.

Scalable Solutions:
Adaptable to your growing needs, RigER 24 scales with your operations, ensuring long-term value and support.

RigER 24 is designed to tackle critical field service challenges such as unbilled or lost field tickets,
as well as incorrect line items and quantities, which lose up to 5-7% in revenue if not addressed.

Available on iOS and Android

RigER 24: Field is available for download on both iOS and Android devices, giving your field crews direct access to the tools they need – anytime, anywhere.

Built specifically for field operations, the app offers full ticketing functionality right from your phone or tablet. Crews can view assignments, update ticket statuses, capture job details, add photos, and collect digital signatures – without needing to return to the office or wait for a stable connection.

Even in remote areas with no signal, RigER 24: Field keeps working. All changes made offline are stored locally and synced automatically once the device reconnects. Your data stays accurate, timely, and connected across the entire operation.

Mobile First Design – Easy to Use – Instant Synchronization

What Clients Say

“We sped up field ticket processing time and now we invoice our client within 4 hours after the job is done. Sales and operations processes were improved and streamlined, which allows us to get more jobs from our clients. Additionally, our field service scheduling has become more efficient, enabling us to allocate resources effectively and respond to client needs promptly.”

Humberto Guzman, District Manager.

Meet the App

User‑Centric Dashboard:
The latest RigER 24: Field mobile interface offers a clear, job‑focused dashboard. Ticket statuses, priorities, and client info are front and center – beautifully simple.

Live Ticket Feed:
Watch in-field activity as it happens. See newly opened jobs, ongoing tickets, completed work, and more – all in one scrollable feed.

Ticket Snapshot:
With a tap, field crews can view key job details – location, rig/unit, loads, delivery info, and client data – right inside the ticket card.

Sync Status at a Glance:
Stay informed with built-in indicators showing when the app is offline, still syncing, or fully up to date.