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RigER Customer Training Program

Master your operations with our 3-day hands-on training sessions.
Whether you’re new to RigER or looking to sharpen your skills, our structured training program gives you the tools to navigate day-to-day operations with confidence. From inventory to invoicing — we’ve got you covered.

Role-Based Training

Focused learning paths tailored to your role – because one-size-fits-all doesn’t work in the oilfield.
RigER’s training program is designed to help your team ramp up quickly and confidently by focusing on what each role actually needs to know. Whether you’re managing operations, working in the field, or handling invoicing and payments, we provide targeted training that speaks your language, respects your time, and gets you hands-on with the tools you’ll use every day.

OPERATIONS

Learn how to manage resource availability, approve jobs, monitor equipment and personnel utilization, and more.

FIELD

Get trained on mobile tools to complete jobs, track time, collect customer signatures, and report issues from the field.

FINANCE

Learn to generate invoices, manage purchase orders, and integrate with systems like QuickBooks or OpenInvoice.

Over the course of three days, you’ll follow a carefully structured agenda designed to build your knowledge step by step. Each session combines guided learning with hands-on practice, so you can confidently apply what you’ve learned in real-world scenarios.

Learn the Skills in RigER to Unlock the Full Potential of Your Company’s Performance and Growth

Here’s an example of what your training schedule might look like.

Day 1 – System Foundations and Sales

Session 1: Introduction (09:00–10:30)

Interface and Screen Settings
Operational Workflow in RigER
Users and Permissions
Catalogues & Contacts
Practice Session 1

Session 2: Adding Inventory (10:45–12:15)

Purchases, Subrentals, Intercompany Transfers
Practice Session 2

Session 3: Sales & Price Management (13:00–14:30)

Sales Workflow, Price Agreements
Practice Session 3

Wrap-up Q&A (14:45–16:00)

Day2 – Dispatching and Field Operations

Session 4: Dispatching (09:00–10:30)

Creating and Managing Jobs
Dashboards for Technicians and Equipment
Practice Session 4

Session 5: Workshop Operations (10:45–12:15)

Assembly, Disassembly, Evaluation
Practice Session 5

Session 6: Field Operations (13:00–14:30)

Completing Tickets, Event Summaries
Practice Session 6

Wrap-up Q&A (14:45–16:00)

Day 3 – Invoicing and Administration

Session 7: Invoicing (09:00–10:30)

Invoicing Workflow & Billing Cycles
Service and Rental Invoices
Export to Accounting Systems
Practice Session 7

Session 8: Reports & Dashboards (10:45–12:15)

Key Reports $ Dashboards
Scheduled Report Emailing
Practice Session 8

Session 9: Database Administration (13:00–14:30)

Roles and Permissions
Database Health Check
Practice Session 9

Wrap-up Q&A (14:45–16:00)