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By Misha Abramov

RigER 12.5 San Antonio – Taking User Experience to the Next Level

We are very excited to announce our newest release of RigER’s oilfield services software. With a range of enhancements based on operational efficiency, user experience, and digital transformation, we aim to continue to make our platform as easy to use for you, as it is for us.
Let’s dive into what’s new!
Managerial-Level Improvements
With our newly developed Configuration Dashboards, admins can navigate managerial tasks with ease without requiring much back-end intervention for access controls. Adding onto that, License Management and user-roles dashboards help to analyze and distribute access controls such as license use and permissions from within the RigER platform.
Enhanced reporting tools such as the Labour Cost Analysis, RU History, and Supplier Type Reports offer greater transparency into many different performance measures, as well as expense tracking. With this update, managers will have a much better time in supporting business efficiency with ease of monitoring job profitability, asset usage, etc.
As Mobile Approvals are eased into use, this solution provides great adaptability for management to speed up their procurement processes, being able to approve Purchase Orders at any time, anywhere, greatly reducing delays in difficult processes such as job launches and asset management.
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Employee-Level Improvements
In aiming to help the hard-working crews of technicians, yard workers, and sales staff, our new Digital ID developments feature barcode and RFID support for speedy work-order updates. By cutting down on manual entry, workers can now focus on tasks that are actually important to the innovation and productivity levels of your business. Taking a look at the sales features in the R24 Mobile app, sales leads can access customer information and generate quotes on the go, closing deals without needing any office access.
Specialized oilfield configurations are also available now with support for fishing operations. Features such as Hydrostatic and Ultrasonic Thickness Testing (UTT) work to streamline field work, and align tasks more with your real field conditions.
Although all these new features come with their own learning curve, employees can now directly receive help from RigER University within your RigER platform, making troubleshooting problems and understanding mistakes a handful lot easier than ever before, minimizing your downtime from a lack of training.
Business-Wide Improvements
These system-wide changes are built for collaboration, scalability, and performance across your team.
RigER now supports more expanded integrations with Macola ERP and Quickbooks Online, allowing for even more bridging in between workflows for smoother transitions. Following, our module setup times have been drastically decreased, for a more intuitive and welcoming experience with RigER, i.e. allowing you to onboard more users with minimal downtime. Rolling out new updates and changes to your workflow model can become much faster.
Finally, we want our users to have a seamless experience with our platform. That is why we have focused plenty of our time on under-the-hood improvements for Quality of Life (QOL) changes, stability, and speed issues, meaning RigER runs smoother on all of your devices.
Looking Forwards
Whether in the field, the office, or management, these changes are made to benefit everyone, making your daily tasks more responsive, and less prone to error. Our customers’ satisfaction is our main driver when it comes to developing new heights in our software. The team at RigER are honored to continue supporting strong businesses and dedicated oilfield services companies, driving innovation and digital transformation in our craft.
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Release Notes

May 29, 2025
What’s New?
  • RigER Database Administration: Configuration Dashboard, License Management Dashboard, and User Roles Dashboard
  • Digital ID: Barcode Scanner and Work Order Set-up, and RFID support
  • Configuration Enhancements: Improvements across modules to simplify setup and usage
  • Reports: RU History Report, Supplier Type Report, Daily Job Report, Items Report, Users Roles and Functions Report, enhanced Labour Cost Analysis Report, and updated reports for Purchase Invoices, Field Tickets, and Bills of Lading
  • Integrations: Macola, RFID Scanner integration, and ability for administrators to bridge objects between RigER and QuickBooks Online
  • R24 Mobile App: Approvals and Sales features added to the RigER 24 mobile experience
  • Oilfield Fishing Configuration: Job Equipment Usage document for Fishing operations
  • Offshore Configuration Enhancements: Hydrostatic Testing Module and Ultrasonic Thickness Testing (UTT)
  • Oilfield Rentals Configuration: New Field Application feature and Subrental Module improvements with BMD integration
  • RigER U Enhancements: Help links directly from RigER, ability to contact support from RigER U, and automatic support ticket creation for questions submitted through RigER University
  • And more under-the-hood improvements to boost performance and usability.



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