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Field Service Management
100 % Operational Visibility
Stay fully in control of your daily service operations – from mobile dispatch to invoicing – in one unified platform. With 100 % visibility, RigER lets you manage jobs, safety checks, pricing, and inventory effortlessly. Real-time dashboards consolidate field tickets, equipment logs, dispatch schedules, and maintenance details – eliminating guesswork and ensuring every operational detail is always in view.
RigER’s field services software helps you manage work at every stage of value generation: quote and rental agreement, job scheduling, rental fleet management, oilfield calendar monitoring, field tickets, delivery tickets, asset tracking, management reports, analytics, etc.
Dispatching & Scheduling
Gain complete, real-time control over the availability of your equipment and technicians. Effortlessly assign jobs and adjust schedules as priorities change. Ensure the right team is always in the right place at the right time, reducing downtime and improving operational efficiency across all projects.
Real-Time Control. Always On Schedule.
Mobile Dispatching Field Operations
RigER streamlines energy service operations by offering a complete overview of job management, safety compliance, pricing, inventory, and more. Tailored to enhance field service performance, it simplifies job scheduling, dispatching, and invoicing for a smooth workflow. With real-time job progress tracking, RigER keeps you informed on every task. It consolidates field tickets, equipment logs, and maintenance schedules into one accessible location, boosting operational efficiency by eliminating the need for multiple databases.
Safety First. Compliance Guaranteed.
Mobile Field Tickets
Empower your field team with instant access to job details, including locations, directions, and client notes. Update time logs, capture digital signatures, and upload attachments directly from the field. This ensures accurate, real-time reporting, eliminates paperwork, and speeds up invoicing and approvals.
Collect Timely Data. Delivery Accurate Results.
Desktop Offline Field Operations
Access field operation capabilities anytime, even without an internet connection. Create and manage safety documents, field tickets, generate job summary reports, and collect customer signatures. RigER ensures your operations stay connected and productive, regardless of location or connectivity.
Work Anywhere. Stay Productive.
Employee Skills Tracking
Monitor and manage the skills, certifications, and qualifications of your field personnel. Assign jobs based on verified capabilities, maintain compliance with industry standards, and ensure that the right employees are always matched to the right tasks. Reduce errors, improve safety, and increase overall productivity.
Stop using paper tickets and spreadsheets. RigER puts scheduling, field jobs, mobile tickets, and billing in one system you can access wherever you work.
Case Study
Katch Kan – a technology innovator manufacturing Well Life Cycle Solutions™ to the Upstream Oil and Gas Industry for over 25 years.
Challenges
Multi-regional and multi-country sales and service delivery operations. Move from legacy systems to electronic field tickets, barcode scanning, and no double data entry inefficiencies across the organization.
Solution
Field services management software configured for office and field users adjustable to the internal business processes.
Results
One system to run operations from Field Technician to Operations Management.
No double entry or sheet crutches.
Built-in KPI Score Card dashboard.
See How You Can Benefit from Using Field Services Management Software.