RigER Database Administration: Configuration Dashboard, License Management Dashboard, and User Roles Dashboard
Digital ID: Barcode Scanner and Work Order Set-up, and RFID support
Configuration Enhancements: Improvements across modules to simplify setup and usage
Reports: RU History Report, Supplier Type Report, Daily Job Report, Items Report, Users Roles and Functions Report, enhanced Labour Cost Analysis Report, and updated reports for Purchase Invoices, Field Tickets, and Bills of Lading
Integrations: Macola, RFID Scanner integration, and ability for administrators to bridge objects between RigER and QuickBooks Online
R24 Mobile App: Approvals and Sales features added to the RigER 24 mobile experience
Oilfield Fishing Configuration: Job Equipment Usage document for Fishing operations
Oilfield Rentals Configuration: New Field Application feature and Subrental Module improvements with BMD integration
RigER U Enhancements: Help links directly from RigER, ability to contact support from RigER U, and automatic support ticket creation for questions submitted through RigER University
And more under-the-hood improvements to boost performance and usability.
RigER 12.0 Abu Dhabi
October 24, 2024
What’s New
Document Control Module Enhancements: Streamlined document management with improved features
MFA (Multi-Factor Authentication): Enhanced security for your RigER system
Assembly Import: New templates for simplified importing of assemblies
Client-Vendor Connections: Seamless database integration between clients
HSE Module: New features to support Health, Safety, and Environment management
Field Supervisor Limited License: Empower field technicians to create tickets online
Enhanced Reporting:Updates to popular reports, including the new Attributes History Report and Database File Storage Space Report
QCA Print Forms Enhancements: Improved print form capabilities for quality control
Offshore Rentals Enhancements: Updated tools for managing offshore rentals
Trucks Module Update: Enhanced functionalities for managing trucks
Crew Notifications: New crew notification system
New Integrations: Paycor – Integration with accounting and payroll software
New Integrations: Telemetry integration with OneView – New telemetry integration for better monitoring and equipment maintenance
RigER University enhancements: Improved learning resources and tools on RigER University
R24 Mobile: Introducing a new mobile app for enhanced field operations and user experience
New Shop App for Mobile (Offshore Configuration – Inspection)
Rig Calendar Enhancements
New Rental Check-In Mobile App (Offshore Configuration)
Integration with GoSign
Updated RU Utilization Dashboard
New Reports: Revenue Allocation Report by Months and Quality Control Module with QCA Summary Report
Enhancement to Function Matrix (User Roles)
RigER University Enhancements
Contract Management Module (Document Control Module)
User Survey
RigER 11.0 – New Orleans
November 30, 2023
What’s New
Enhanced Protection for User Passwords
Integrations with Leading Accounting Systems (NetSuite, Traverse, SAP Ariba)
Quality Control Module Improvements
Offshore Equipment Rentals Module
Field Tickets with FTR Requirements
Rig Calendar
New Reports: Sold Equipment Report, Cashflow Statement Report, Client Price Codes Report
RigER University
UI Improvements in Field Ticket App
Enhancement to Function Matrix (User Roles)
Enhanced Controls for Admin Users
Introducing RigER BI
UN Search Optimization
Middle East Localization
RigER 10.5 Lafayette
May 25, 2023
What’s New
Sales Module Updates: Added email notifications for Sales Orders (SO) and Service Tickets (SS)
HR Module Updates: Enhanced onboarding process and multi-business support
Purchases: Introducing the PO Approval Structure Report
Repairs: Introducing the Service Parts Requisition Document
Downhole Tools: Updated Filed Ticket Mobile App for improved on-site operations
Salvage Equipment Refurbishment Management: Streamlined management of salvage equipment refurbishment
Integration with GeoTab: Seamlessly integrate with GeoTab for enhanced fleet management
Integration with Traverse: Enable smooth data exchange and process synchronization with Traverse
Quality Control Module: Introducing QC and QCA/CAR functionalities
OSV – Offshore Service Vessels: Dedicated features for offshore service vessels
OER – Offshore Equipment Rentals: Comprehensive capabilities for managing offshore equipment rentals
ESS – Equipment Storage Service: Specialized tools and functionalities for equipment storage services
Customer Owned Equipment Service: Efficiently handle inspection, storage, repairs, and maintenance of customer-owned equipment
Price Management: Introducing Price Codes for enhanced pricing flexibility
Customer Job Requirements Equipment Compliance Control: Track and manage equipment compliance control, including UTT, Pressure Testing, Inspections, and Certifications
UTT Module: Ultrasonic Thickness Testing (UTT) for accurate corrosion and erosion assessment
10 Years Release – RigER X
October 28, 2022
What’s New
New Mobile Applications: Purchases, Expense Claims.
MS Teams Integration.
RigER Desktop Offline.
Data Import and Export.
New Features: Trucks Service Records, Quality Requirements (Client and Vendor), Job Projects, Price codes, Multi-Business Entities.
RigER 9.5 Gillette
June 23, 2022
What’s New
New Integration: Enverus – OpenInvoice, OpenTicket, OpenOrder
New Module: Project Management Module
Repairs, Inspections and Maintenance (RIM) Modules Update
Power BI Connector
New Configuration: RigER for Coil Tubing and Workover Rigs
RigER Global Platform: Customer portal, Mobile Applications, Equipment Scanner, Expense Claim, Vendor Portal
RigER 9.2 Ukraine
March 11, 2022
What’s New
RigER will issue special product release 9.2 Ukraine to show our clients and users that we stand united with the people of Ukraine against this unjustifiable act of aggression.
RigER is not and will not provide any services to customers located in Russia. RigER does not work with the government of Russia and will continue to be in full compliance with all sanctions. RigER is also actively evaluating its other operations in the region.
RigER is announcing an incremental $20K humanitarian commitment to support its employees in Ukraine and their families.
RigER is executing business continuity plans. The company is executing business continuity plans and open relocation program for our Ukrainian employees. RigER continues to operate productively in 4 countries and continues to provide consistent high-quality delivery in all regions around the world
RigER 9.0 Greeley
October 19, 2021
What’s New
A secure customer web portal where oilfield service companies can share information about jobs, e.g. ticket, location, equipment, etc. directly with E&Ps
In addition to barcode, RigER users can now use QR code to speed up check-in/out equipment, run inventory control, and access full equipment history. The QR code will eliminate manual data entry, making dispatch faster and error-free
RigER 9.0 Greeley also includes new configurations designed specifically for Trucking and Water Hauling operations
Direct integration with OpenInvoice; added Project Management Dashboard; improved Job Calendar; Rental Unit Dashboard; Truck Dashboard, and more
RigER 8.5 Fort Worth
July 8, 2021
What’s New
KPIs Dashboard: Sales, Operation and Financial KPIs
Revenue Dashboard: Revenue by Periods, Clients, Rental Units
Utilization Dashboard: Equipment Utilization Rate, Unit ROI, Average Rental Fleet per Day, etc
PandaDoc Integration: Document Approvals and Digital Signatures
Home Page Improvements: added HR, Safety, Purchases to the home screen
New Look: Rental Unit Card, Unit Number Card, Client Card, Vendor Card, Interface
Telegram Integration: Reports and Documents Approval through secure Telegram chat
Mobile Oilfield: Offline Field Tickets
Month End Procedure: Mistakes and Open Documents Check, Close Period
Safety Checklists with Digital Signatures
RigER 8.0 Odessa
December 10, 2020
What’s New
New Built-in Email Client: Track communication, Customize email, Set up an Address book, Save email templates and signatures
Barcoding: Scan barcodes with your mobile device, Save and access all history of your equipment
CRM Improvements: Keep track of entire sales process from first quote to dispatching equipment
Mobile Client & Mobile Suite: Cross platform, Online and Offline Access all modules, documents, dashboards, reports , Collect information in the field
RigER 7.7 Calgary
August 23, 2020
What’s New
New Modules: Job Tickets Module, CRM
Updated Modules: Purchase Module, Maintenance, HR
New Features: Home Page, Activity Log Dashboard, Field Repairs
