Effective Date: Jan 01, 2025
At RigER Corporation (“we,” “us,” or “our”), we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains if and how we collect, use, and protect your information when you use our Services.
Your consent
By using our Services, you consent to the data practices described in this Privacy Policy. If you disagree with the terms of this policy, please refrain from using our Services.
Information We Collect
Depending on the Services used we may collect different types of information:
Our website (
www.riger.us)
When you visit our website, we may collect:
- Personal Information: Name, email address, phone number, etc., when you contact us or sign up for a product demo.
- Usage Data: IP address, browser type, pages viewed, time spent on pages, etc.
- Cookies: We use cookies to improve site performance and enhance user experience.
Mobile Apps (iOS and Android)
When you use our mobile apps, we may collect:
- Device Information: Device type, OS version, unique device identifiers, IP address, Session ID, etc.
- Usage Data: App crash logs and error reports.
Desktop Thin Client Software
When you use our desktop thin client software, we may collect:
- Usage Data: Logs, system performance data, and app activity (e.g., features used, error reports).
- Device Information: System information, device identifiers, and network details.
How We Use Your Information
We may use your data in the following ways:
- To Provide Our Services: To manage your account and offer customer support.
- To Improve Our Services: To analyze usage data to enhance performance, develop new features, and optimize user experience across all platforms.
- For Communication: To send account-related notifications, support messages and occasional marketing emails (from which you can unsubscribe).
- For Security and Legal Compliance: To protect our Services, detect fraud, and comply with applicable laws.
Data Sharing and Disclosure
We do not sell, trade or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with payment processing, data hosting, analytics, etc.
- Legal Compliance: When required by law, to protect our rights or comply with legal processes (e.g., subpoenas, court orders).
Platform-Specific Details
When visiting our website, we use cookies and tracking technologies for the purposes of analytics and to enhance user experience. You can control cookies through your browser settings, but disabling cookies may limit your access to certain features.
Mobile Apps (iOS and Android)
- App Permissions: The apps may request permissions for features such as camera access, contacts, storage, etc. You can manage these permissions through your device settings.
- Location Access: You can enable or disable location access at any time through your device settings.
Desktop Thin Client Software
- Data Syncing: Your desktop thin client software is linked to the cloud service and your data is synced across all your devices (desktop and mobile).
- Local Storage: For mobile apps (installed on your phone or tablet), data may be stored locally on your device. You can delete or manage local data through the device settings.
Data Retention
We may retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, or contractual obligations. Once your data is no longer needed, we will securely delete or anonymize it.
Data Security
We implement robust security measures to safeguard your data across all platforms, including encryption, firewalls, and secure access controls. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of significant changes by posting an updated policy on our website or through other means. The “Effective Date” at the top of this policy
indicates when the last changes were made.
